FAQ

FAQ


Take Control With A Branded Online Ordering System Built Just For Your Restaurant

All The Restaurant Online Ordering Service You Need, All In One Place

Operating your own online ordering system from your restaurant means you keep all the revenue from the transaction. No more losing large profit percentages to the middleman on every order, instead, paying a flat fee for this functionality allows you to plan for that expense entirely. The more you sell, the more profit you earn. If you are using aggregate sites to get you new customers allow those customers to order online directly through your restaurant, deal with them directly, make them your own and eliminate paying a commission on every order.
FAQ
  • What if i don't have a website or access to it?

    No problem we've got you covered! We can include  a sales optimized responsive online ordering web page and can also include a domain name www.yourbusiness.com at no extra charge.

  • What is Restaurant Online Food Ordering?

    Restaurant Online Food Ordering is a turnkey online ordering system for restaurants and caterers. It is considered a direct or private-labeled online ordering system (vs. indirect online ordering like local takeout and delivery portals). With Restaurant Online Food Ordering, a restaurant can provide its own customized online ordering service and retain its customers’ data. 

  • Why do I need Restaurant Online Food Ordering ?

    92% of Americans now have internet access and takeout accounts for more than 52% of national restaurant sales. It is no question that people these days favor convenience, and they’re going online to find it. According to the National Restaurant Association, over 40% of consumers said they would order online if their favorite restaurant offered internet ordering service. We are here to help you meet the market demand and give you a powerful online presence to increase your sales.

  • How do I sign up?

    Simple. Fill out the form on this page or by calling us at 908 264-5044.

  • Do I have to sign a contract for service?

    No. There is no long-term contract or commitment, so you can cancel anytime.

  • How does the setup process work?

    Send us your menu, logos, and (optional) item photos. Our team will convert your menu into an interactive online ordering site. Once complete, we will send you a link to review. Suggest any changes, and we’ll make the corrections. Then, we’ll activate your website and send you tests order to make sure the system is working properly. We’ll also work with you or your web designer to add an “Online Ordering” button to your existing website. The set up process usually takes between 7-14 days.

  • How do I receive orders?

    All orders will be sent to our easy to use Restaurant Online Food Ordering tablet that frees your staff from the phones and allows you to take an unlimited number of orders all at once along with the ability to personalize every order time at the time the order is being placed.

  • How do i print orders?

    Orders that are accepted & confirmed in our order receiving app will print immediately via fax, email or optional thermal printer.

  • What equipment will i need to receive & print orders?

    Our order receiving app can be installed on your smartphone, android tablet, ipad or we can provide you with our order taking tablet with our order taking app pre-loaded. 


    Confirmed orders print automatically via fax, email or optional thermal receipt printer .


  • Can i accept online credit card payments?

    Yes your credit card processor should be able to provide you with a online payment gateway to process online payments or we can refer you to one of our online payment processing partners either way funds will be deposited directly into your account. Your customers will be able to choose between paying cash or online payments for deliveries and cash, card at counter or online payments for pick up/take out orders.

  • Will I have access to my customers email addresses and contact information?

    Yes you’ll have full access to your customer's contact information that is captured when an online order is placed on your website. This is incredibly valuable for promotions and re-marketing to your customers to build repeat business and to generate more sales. You won’t be sharing your customer's email addresses with multi vendor online ordering sites, so they won’t be able to make those email addresses available to your competitors.


     

  • Are there any commissions or per-order fees with online ordering?

    No! We let you eliminate the middlemen so you can keep 100% of the revenue from orders placed on your website. The money goes straight into your bank account!

  • How do I market my online ordering site?

    We can assist you in managing your google business listing and also provide tips that will give you best practices for marketing. You can always call our team for more additional marketing suggestions.

Here Is How It Works

SIGN UP

Fill out the form on this page. Request online payment invoice. Receive sign up confirmation and on boarding info. 

MENU

Send us your menu, logo, and product photos. We’ll convert your menu into an interactive online ordering site and design it to match your brand.

REVIEW

We’ll send you a link to your menu site when it’s finished. Review your online menu, suggest any changes, and we’ll make the corrections. Standard set up time 7-14 days unless otherwise specified.

TEST

After your online menu is finalized, our dedicated account manager will send over test orders to make sure your store is receiving them properly.

ACTIVATE

We activate you're online ordering system and and start receiving orders immediately!

DEDICATED SUPPORT

Reach Support any day of the week, our team is on call and proactively monitoring orders as they come in.

Real-Time Online Ordering Demo

Personalize Every Order Time!

Real-Time Online Ordering Demo

Personalize Every Order Time!

Request A Personalized Quote

Interested in our services? We’re here to help!

We want to know your needs exactly so that we can provide the perfect solution.
Schedule Demo
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